What is KCT token and how do you load it in Nigeria?
Understand Key Change Tokens (KCT) vs regular vending tokens, when utilities issue them, and how customers load them safely.
What is a KCT?
Some prepaid meter programmes issue Key Change Tokens when tariff tables update or when the meter needs configuration tokens separate from energy credits.
KCT is not the same as your everyday electricity purchase token — confusion here causes ‘token not working’ reports.
Who sends KCT?
Distribution companies or authorised vendors communicate KCT delivery paths depending on meter type and programme.
Always follow the SMS or official communication sequence — enter tokens in the order instructed.
Best practice
After loading configuration tokens, wait for meter acknowledgement before buying normal energy credit again.
If tokens repeatedly fail, capture photos of meter errors and contact AEDC/IKEDC/Eko support lines plus keep your VendPower transaction IDs for energy purchases.