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Frequently asked questions

Quick answers about buying electricity tokens, transaction status, and moving commission on VendPower.

1How long does electricity purchase take?

Most purchases complete quickly. If provider is still processing, use transaction requery until final status.

2Why do I see processing or pending?

The provider accepted the request but has not returned a final token yet. Keep polling transaction status.

3Can I move commission to my main wallet?

Yes. Open Dashboard Wallet and use Move to Main from your commission wallet card.